I cannot abtain DALTON2013 personal licence

Problems with Dalton installation? Find answers or ask for help here
Post Reply
zxzhen90825
Posts: 1
Joined: 26 Sep 2014, 02:35
First name(s): Xianzhen
Last name(s): Zhang
Affiliation: Central South University
Country: China

I cannot abtain DALTON2013 personal licence

Post by zxzhen90825 » 27 Sep 2014, 04:28

My email are rejected by the mail address “dalton2013-licence@dirac.chem.sdu.dk”. It is for the reason that "host msec.sdu.dk[130.225.156.16] said: 550 Administrative prohibition (in reply to RCPT TO command) ". So what can I do?

bast
Posts: 1210
Joined: 26 Aug 2013, 13:22
First name(s): Radovan
Last name(s): Bast
Affiliation: none
Country: Germany

Re: I cannot abtain DALTON2013 personal licence

Post by bast » 28 Sep 2014, 13:38

dear Xianzhen Zhang,
sorry for the troubles. I can confirm the problem. Unfortunately I cannot solve it myself
but we will inform you as soon as the problem is resolved.
best regards,
radovan

vitoversace
Posts: 3
Joined: 04 Sep 2014, 20:05
First name(s): vito
Last name(s): versace
Affiliation: Student
Country: Italy

Re: I cannot abtain DALTON2013 personal licence

Post by vitoversace » 10 Oct 2014, 22:32

Hi,

I have exactly the same problem.
The e-mail is still being rejected.
Any other way to obtain the licence ?

Bests
Vito

kennethruud
Posts: 270
Joined: 27 Aug 2013, 16:42
First name(s): Kenneth
Last name(s): Ruud
Affiliation: UiT The Arctic University of Norway
Country: Norway

Re: I cannot abtain DALTON2013 personal licence

Post by kennethruud » 11 Oct 2014, 10:07

Please send the signed license directly to me at (firstname.lastname@uit.no)


Best regards,

Kenneth Ruud

yidapa
Posts: 2
Joined: 14 Apr 2015, 13:06
First name(s): chy
Last name(s): Tu
Affiliation: xiamen university
Country: China

Re: I cannot abtain DALTON2013 personal licence

Post by yidapa » 15 Oct 2015, 03:50

Dear Prof. Kenneth Ruud:
I want to apply a personal academic licence of Dalton2015 suit, but failed when trying to email
the scanned signed Dalton licence (.pdf) via my register email (yidapa@yeah.net) to the licence application
address (dalton-licence@daltonprogram.org). Can you help me to finish the application, or give some
instruction on alternative contact address?

Best regards!

yidapa

kennethruud wrote:Please send the signed license directly to me at (firstname.lastname@uit.no)


Best regards,

Kenneth Ruud
[/quote]

kennethruud
Posts: 270
Joined: 27 Aug 2013, 16:42
First name(s): Kenneth
Last name(s): Ruud
Affiliation: UiT The Arctic University of Norway
Country: Norway

Re: I cannot abtain DALTON2013 personal licence

Post by kennethruud » 15 Oct 2015, 04:01

Dear Chunyun Tu,

Your signed license agreement have been received and will be dealt with as soon as possible. The final approval is done manually, and currently we have only one person doing this task, so there is some slight delays relative to your submission. You should receive your password within the next 24-48 hours I would expect.


Best regards,

Kenneth

yidapa
Posts: 2
Joined: 14 Apr 2015, 13:06
First name(s): chy
Last name(s): Tu
Affiliation: xiamen university
Country: China

Re: I cannot abtain DALTON2013 personal licence

Post by yidapa » 15 Oct 2015, 04:25

Thank you for so rapid reply, Prof. Ruud. I didn't check the mailing status when the first email was sent. I guess if the auto-reply system
can additionally send a letter to inform the applicant the signed licence have been received and will be deal with with an appropriate period (say 1~2 weeks or longer), then it would save a little time both for administrators and users.
Thanks again,
Best wishes!

Chunyun Tu

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest